top of page
Picture2.jpg

Self serviced hotel experience for  business travelers

​

Alibaba is the Chinese e-commerce giant based in Hangzhou, China. With it's AI, AliGenie, Alibaba aims to elevate convenience and access to goods and services in our everyday lives. In 2019, Alibaba opened it's self serviced hotel called Alibaba Flyzoo Future Hotel that brought emerging technologies together to offer new experiences for it's guests and users.

CHALLENGE

Create a hotel that is almost fully run by robots and AI that provides automated and on-demand services for it's guests.

​

OUTCOME

Defining a range of hardware touchpoints across the hotel / Food delivery robot that brings delivery food from the lobby to guest rooms. / On-demand service delivery robot for guests.

​

IMPACT

Alibaba's Flyzoo Future Hotel opened it's doors to public in 2019 in Hangzhou, China. 

​

COLLABORATOR

Vix He

​

COMPLETION

Summer 2018

​

PUBLICATIONS

Business Insider / CNBC / GlobeTrender

Phase8_Final_Wall mount.1697_EDIT.jpg
Phase8_Final.1681.jpg
Elema_4.jpg
baba20.jpg
baba7.jpg
bottom of page