/professional
/professional
Hi, I'm Josh
I'm graduating from ArtCenter College of Design in December 2018 with a Master of Science in Industrial Design and a MBA in Innovation System Design.
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I look at the world from user, business and technology perspectives to envision and create valuable future experiences.
Hi, I'm Josh
I'm graduating from ArtCenter College of Design in December 2018 with a Master of Science in Industrial Design and a MBA in Innovation System Design.
-
I look at the world from user, business and technology perspectives to envision and create valuable future experiences.
Hi, I'm Josh
I'm graduating from ArtCenter College of Design in December 2018 with a Master of Science in Industrial Design and a MBA in Innovation System Design.
-
I look at the world from user, business and technology perspectives to envision and create valuable future experiences.
Envisioning the Future of On-Demand Air Transportation
UBER Air aims to have it's first on-demand air travel demonstration to the public in year 2020. In a multidisciplinary team of 4 of interaction design, graduate transportation system design and graduate industrial design students, we were challenged to envisioned the future of on-demand air travel and design a holistic system of eVTOL, Skyport and Mobile interface to deliver a safe, hassle-free and convenient experience for busy commuters in Dallas, Dubai and Los Angeles.
Designing for small businesses to succeed in fluctuating markets
Snackpass help restaurants and stores offer premium customer experience, build loyalty audience, and increase sales through it's mobile ordering, kiosks, and all-in-one POS system. Snackpass has strategic partnerships with brands like Somi Somi, TP Tea, and Tiger Sugar to help them succeed in the digital era.
CHALLENGE
Maximize the use of off-the-shelf parts and components to design a POS device that grows with businesses and adapts to fluctuating markets.
OUTCOME
Next generation hardware design / Hardware UX across user journey / Value proposition / Design principles and user insights
IMPACT
TBD
COLLABORATOR(S)
Sejun Park / Robel Berhane / Jason Jo
COMPLETION
Summer 2022
Great ideas become great experiences through prototyping rapidly.
Building on teams diverse knowledge and experiences to generate ideas and concepts cross functionally is a leverage and helps us move quickly towards the right path. Building to think, making things real, rapidly putting ideas tangible at low fidelity to put in front of people helps us discover strengths and gaps in the concept. I believe in making things quickly - be it physical, digital or systems. This allows us to learn from experiences and real user interactions, not rely on on abstract theories.
Meeting users where they are to identify winning customer value proposition and uncover opportunity areas.
Listening and observing is a key factor to driving the design towards the right path. Taking concepts directly into natural contexts where they are actually going to be used helps us facilitate dynamic conversations that uncovers latent needs, inspire new ideas and focus on end-users/individuals. These conversations provide an overview of the experiences of current offerings and uncover actionable insights that often create new value propositions and features that enhance user satisfaction and engagement.
Defining key insights and incorporating value propositions into hardware features and experiences.
Building on the learnings and insights to create tangible and actionable hardware experiences that adds meaningful value to end users at different moments of user journey. These key features and design details tackle current frictions to enhance the overall user experience and address latent needs and desired discovered during our conversations.
Capturing overall design intent, integration of key product features and the application of CMF across touchpoints.
Industrial design intent communicates the overall form that encompasses the proposed features and the final surface treatments that supports the user experience.