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Quantitative Research

To gather statistical and quantifiable data our team visited various locations where the ATMs are installed, visited governmental offices to collect data, and looked at data from other countries around the world that has already gone through this process.

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Qualitative Research

To gather statistical and quantifiable data our team visited various locations where the ATMs are installed, visited governmental offices to collect data, and looked at data from other countries around the world that has already gone through this process.

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User Interviews

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Expert Interviews

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Aging Simulation Center

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Care-giver Interviews

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Focus Group Interview

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Usability Testing

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Concept Development

Development process was a constant cycle of building, testing, verifying and working closely with Chungho Comnet to deliver a design solution that is desirable and feasible.

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Building

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Design Analysis

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Testing

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Sharing and Updating

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Prototyping

Compiling gatherings, knowledge and understanding into an interactive prototype to deliver final design solution to Chungho Comnet and showcase to public.

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